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Could not open a password archive after putting it on a USB key.

Posted: Mon Dec 09, 2019 10:31 pm
by BarbeBen
Hello !
I have a big problem : I put a password archive compressed with Keka on a USB key. When I try to open it, it says "Code Erreur 2 en utilisant "P7zip" Erreur fatale" ("Code error 2 by using "P7zip" fatal error).
Files without password are in good condition, files compressed with a password seem to be "complete" (as heavy as before on the USB key) but when I start to unarchive it, it shows me the error. Does anyone solved this problem ?
I'm on Mac OS X Yosemite...

Thank you !

Could not open a password archive after putting it on a USB key.

Posted: Wed Dec 11, 2019 10:38 am
by aone
BarbeBen, did you managed to solve the issue? Does moving that files to the Desktop solve the issue?

Could not open a password archive after putting it on a USB key.

Posted: Wed Dec 18, 2019 2:18 pm
by BarbeBen
Hello ! Yes, I tried everything... Even go to the allowing preferences, it doesn't work.
That's really hard for me because it contains a text file with all my passwords...

Could not open a password archive after putting it on a USB key.

Posted: Wed Dec 18, 2019 2:19 pm
by BarbeBen
Don't think files are broken (all the rest on the key is working) and other archives without password are Ok. I think that it's all about the password function...

Could not open a password archive after putting it on a USB key.

Posted: Wed Dec 18, 2019 4:01 pm
by aone
BarbeBen, what format are those files compressed in? Also, you've used any special characters in the password?

Could not open a password archive after putting it on a USB key.

Posted: Wed Dec 18, 2019 5:14 pm
by BarbeBen
Zip and yes, one.

Could not open a password archive after putting it on a USB key.

Posted: Wed Dec 18, 2019 5:47 pm
by aone
BarbeBen, probably the special character is the issue. Can you tell me which was it? If you want via a private message or at info@keka.com.

Could not open a password archive after putting it on a USB key.

Posted: Fri Dec 20, 2019 4:08 pm
by BarbeBen
The e-mail adress "doesn't exist"...

Could not open a password archive after putting it on a USB key.

Posted: Fri Dec 20, 2019 6:24 pm
by aone
Sorry it is info@keka.io :?